Amazon: Windows XP Refund
I’ve been a linux user for quite a while now. I looked to buy a netbook without Windows on it, but due to market conditions, that did not seem possible.
Based on this slashdot article, I went ahead and ordered the same item. (see my report on it here)
The first conversation was over the phone, which did not get me anywhere.
I had better luck over email. They offered me a refund of 10% on the price of the netbook, along with keeping Windows on it.
I however, asked again pointing to the slashdot article and after that they refunded me the price of Windows XP according to the article: $65.45
Thank you amazon for being so awesome!
About robotgeek
Rocker, philosopher, Mac lover, geek, robotics freak and an optimist. These describe me adequately, i guess!
When I find time away from my lab, I love to code my robots using java to be compatible with robocode . I also make it a point to visit Slashdot or read on Wikipedia . Of course, all this has to be done while listening to Pink Floyd, Led Zeppelin, Metallica or Pearl Jam, mostly on Shoutcast online radio .
I also like to read. Though I don't find much time now, I generally stick to what I like, which is Ayn Rand. Let's just hope the world heads in the right direction
2004 has been the year of the blog, and I could not be left out!
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I think it’s weird that they offered you a 10% refund with the ability to keep Windows. Did they think you were complaining about the netbook’s price? Martey
No. I think it would have been worth for them to offer me a reduced price. If I returned the product, they would incur costs in terms of restocking, and taking a loss by reselling a used product. robotgeek
That’s great!
It seems as though Amazon are listening in many circumstances. Since my post on this a few weeks ago (http://www.theopensourcerer.com/2009/07/21/getting-your-microsoft-tax-refunded-1010-for-amazon-uk/) several others have reported success.
Unfortunately there have been some situations where a request for a refund has fallen on deaf ears (http://www.theopensourcerer.com/2009/07/30/taxing-times-for-free-choice/).
But I think the trend is definitely going in the right direction.
Keep up the pressure. There is now a rumour that Asus are to re-introduce Linux on their products… http://www.i4u.com/article26266.html
FYI – I installed Karmic my 1008HA and it’s great. The Open Sourcerer
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